Last updated: 7 August 2026
PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE ACCESSING OR USING THE BONUM MEDELAE WEBSITE OR ANY PRODUCT OFFERED THROUGH IT. YOUR ACCESS TO AND USE OF THE WEBSITE IS EXPRESSLY CONDITIONED ON YOUR ACCEPTANCE OF THIS DISCLAIMER TOGETHER WITH OUR TERMS AND CONDITIONS.
1. General Information
The information provided by Bonum Medelae Pvt. Limited (“Company“, “we“, “us“, or “our“) on the website located at www.bonummedelae.com and any related pages, sub-domains, and applications (collectively, the “Site“) is for general informational purposes only.
All information on the Site is provided in good faith. However, the Company makes no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, currency, availability, or completeness of any information, product description, image, or content on the Site. Any reliance you place on such information is strictly at your own risk.
2. No Medical or Professional Advice
2.1 The Site provides information relating to Ayurvedic, herbal, nutraceutical, pharmaceutical, and health-and-wellness products. All such information is provided for general educational and informational purposes only and is not intended to be, and shall not be construed as, medical advice, diagnosis, or treatment.
2.2 Statements regarding products on the Site have not necessarily been evaluated by the Central Drugs Standard Control Organisation (CDSCO), the U.S. Food and Drug Administration (FDA), the European Medicines Agency (EMA), or any equivalent regulatory authority, and are not intended to diagnose, treat, cure, or prevent any disease.
2.3 You must always seek the advice of a qualified and duly licensed physician, pharmacist, ayurvedic practitioner, or other appropriate healthcare provider before starting, changing, combining, or discontinuing any treatment, medication, supplement, dietary regimen, or health practice. Never disregard professional medical advice or delay seeking it because of anything you have read on the Site.
2.4 If you believe you may have a medical emergency, contact your physician or the nearest emergency services immediately.
3. Product Information and Use
3.1 All products must be used strictly in accordance with the instructions on the label, the accompanying package insert, and any advice provided by a qualified healthcare professional. Do not exceed the recommended dose.
3.2 Product images, colours, and packaging on the Site are for illustration only and actual products may vary. Composition, dosage forms, and labelling may be revised from time to time without prior notice.
3.3 Individual results may vary. Some products may cause adverse reactions or interact with other medications, supplements, or health conditions. Do not use any product if you are pregnant, breastfeeding, planning to conceive, undergoing medical treatment, allergic to any listed ingredient, or under 18 years of age, without first consulting a qualified healthcare professional.
3.4 Prescription-only products (“Schedule H”, “Schedule H1”, or equivalent) will be dispensed only against a valid prescription from a registered medical practitioner, in accordance with the Drugs and Cosmetics Act, 1940 and applicable rules. See our Prescription Policy.
4. Regulatory and Jurisdictional Notice
4.1 Products, information, and offers presented on the Site may not be lawfully available, approved, registered, or authorised for sale, importation, or use in all countries or jurisdictions. Regulatory requirements for Ayurvedic, herbal, nutraceutical, and pharmaceutical products differ significantly from country to country.
4.2 It is your sole responsibility to ensure that any purchase, import, possession, use of, or reliance on our products or information complies with the laws, regulations, and licensing requirements applicable in your own jurisdiction, including but not limited to prescription-drug controls, customs, import duties, taxes, and consumer-protection rules.
4.3 Nothing on the Site constitutes an offer, solicitation, invitation, promotion, or advertisement in any jurisdiction where such offer, solicitation, invitation, promotion, or advertisement would be unlawful or would require any licence, registration, or authorisation that the Company does not hold.
5. Compliance with the Drugs and Magic Remedies Act
Nothing on the Site is intended to be an advertisement or promotion of a drug in contravention of the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954. No product listed on the Site claims to cure, treat, or prevent any disease or ailment specified in the Schedule to that Act. Any product-benefit information is drawn from traditional use, published literature, or the manufacturer’s approved labelling, and is provided for informational purposes only.
6. External Links and Third-Party Content
The Site may contain links to third-party websites, content, or resources that are not owned or controlled by the Company. Such links are provided for convenience only. The Company does not investigate, monitor, or verify third-party content and does not warrant, endorse, or assume any responsibility for its accuracy, legality, or reliability. Your interaction with any third-party website is at your own risk and subject to that third party’s terms and policies.
7. Testimonials and User Content
Any testimonials, reviews, or user-generated content shown on the Site reflect the personal experience of the individual concerned and are not representations of typical results. The Company does not claim that any user will achieve the same outcome. Testimonials may be edited for clarity or length, but not in a manner that changes their substance.
8. Errors and Omissions
Despite reasonable efforts, the Site may contain inadvertent typographical, technical, or factual errors, or content that becomes outdated. The Company reserves the right to correct any such error, update any content, or modify or discontinue any product listing at any time without prior notice, and shall not be liable for any loss or damage arising from any such error, omission, or change.
9. Assumption of Risk
By accessing the Site and by ordering, receiving, or using any product, you acknowledge and expressly agree that you do so at your own risk and that you assume full responsibility for any consequences arising from your reliance on any information on the Site or from your use of any product, save to the extent such consequence arises from the Company’s gross negligence, wilful default, or fraud, or from any right that cannot lawfully be excluded.
10. Limitation of Liability
10.1 To the fullest extent permitted by applicable law, in no event shall the Company, its directors, officers, employees, agents, affiliates, or licensors be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages — including but not limited to loss of profits, revenue, goodwill, data, or opportunity, or personal injury or property damage of any kind — arising out of or in connection with your access to, use of, or inability to use the Site or any product referenced on it, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if the Company has been advised of the possibility of such damages.
10.2 Nothing in this Disclaimer limits or excludes the Company’s liability for (a) death or personal injury caused by the Company’s negligence, (b) fraud or fraudulent misrepresentation, (c) any statutory right of a consumer under the Consumer Protection Act, 2019 (India) or equivalent law, or (d) any other liability that cannot lawfully be excluded.
11. Intellectual Property
All trademarks, service marks, trade names, logos, product names, text, graphics, images, and other content on the Site are the property of the Company or its licensors and are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and applicable international treaties. No content may be reproduced, distributed, or used without the prior written permission of the Company.
12. Changes to this Disclaimer
The Company may revise this Disclaimer at any time by posting the updated text on the Site. The “Last updated” date at the top of this page will reflect the most recent revision. Your continued use of the Site after any revision constitutes acceptance of the updated Disclaimer.
13. Governing Law and Jurisdiction
This Disclaimer and any non-contractual obligations arising from it shall be governed by and construed in accordance with the laws of India. Subject to the dispute-resolution provisions of our Terms and Conditions, the courts of Chandigarh, India shall have exclusive jurisdiction over any dispute arising from or in connection with this Disclaimer.
14. Grievance Officer
For any complaint, concern, or clarification, please contact the Grievance Officer:
Grievance Officer
Bonum Medelae Pvt. Limited
Email: sales@bonummedelae.com
Registered Office: Greater Mohali, Punjab, India
The Grievance Officer will acknowledge complaints within 48 hours and resolve them within one (1) month in accordance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.